★
Booties
Stitching was coming apart around the sole on arrival of the booties
I sent them back at my cost
They were repaired
And when I opened the package they had returned them with the same existing problem.
I ask if they could send another pair.
They offered a refund if I chose to send this pair back.
Again at my cost.
So I have kept them and I am mending them myself.
I have to say I found the communication a tad abrupt from their end.
And not willing to send another pair was very disappointing as I wanted them for a special present to send overseas.
I would not recommend them because they do not seem to to listen to what the customer asks, and not willing to send a brand new pair as I didnt want a refund.
As I had to pay for couriers I thought was inconsiderate.